01Who we are

EdgeFlows provides software design, development, and digital solution services from Qatar to clients in Qatar, the GCC, and worldwide. When you use this website or submit a contact request, we act as the controller of the personal data you provide directly to us.

02Personal data we may collect

We may collect name, email address, phone number if provided, company name, request type, message details, and any files or information you choose to send. We may also collect limited technical data such as browser type, IP address, visited pages, and usage time for security and improvement.

03How we use personal data

We use personal data to respond to enquiries, arrange demos or scoping calls, prepare quotations, understand customer needs, improve the website and services, protect our systems, and comply with legal or contractual obligations where needed.

04Legal basis and consent

We rely on your consent when you submit a form or contact us, our legitimate interest in managing business relationships and protecting the website, and pre-contractual or legal obligations where applicable.

05Sharing with third parties

We do not sell personal data. We may share limited data with hosting providers, email services, analytics tools, customer management tools, professional advisers, or competent authorities where necessary to provide services or comply with law.

06International data transfers

Because we serve clients in Qatar, the GCC, and worldwide, some data may be processed through cloud services or providers in different countries. Where this occurs, we seek providers that apply appropriate safeguards for confidentiality, security, and compliance, and we limit sharing to what is necessary.

07Retention and deletion

We retain contact data only as long as needed to respond to requests, manage opportunities, prepare proposals, or meet legal or accounting obligations. You may request deletion or correction, and we will review the request under applicable legal requirements.

08Security

We apply reasonable safeguards such as access limitation, reputable service providers, account protection, data minimization, and technical control reviews where needed. No digital transmission or storage method is absolutely secure.

09Your rights

Subject to applicable law, you may request access, correction, deletion, objection to certain uses, or withdrawal of consent. To exercise these rights, contact us using the email shown on this page.

10Cookies and analytics

The website may use cookies or similar technologies to improve performance, understand usage, and protect the service. You can control cookies through browser settings, but disabling them may affect some functionality.

11Children’s data

Our website and services are business-facing and are not directed to children. If we learn that we collected a child’s data without an appropriate basis, we will take reasonable steps to delete it.

12Changes to this policy

We may update this policy when our services, legal requirements, or security practices change. The updated version will be posted on this page with the latest update date.